![]() ![]() You will not receive a cash or credit card refund of your pre-payment. ![]() In the event you cancel your Xfinity Home service, your pre-payment will be applied instead to any other charges due on your bill for Comcast services. Xfinity Home Refund Policy for Pre-Payments: If you make a pre-payment prior to installation of your Xfinity Home service, such pre-payment will be applied as a credit to charges due on the following month’s bill from Comcast. Xfinity Pro Protection and Xfinity Pro Protection Plus: Must activate Advanced Security through Xfinity app. Does not include professional monitoring. Limit up to 6 cameras with 24/7 video recording. Requires subscription to Xfinity Internet service and a compatible Xfinity xFi Gateway. Installation, taxes and fees extra and subject to change. Limited to Self Protection for residential customers.
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